Knowledge Base/Solutions for Soapbox 1/Solutions for Soapbox 1.x

Managing Your Account: Getting Help Easily from Soapbox Support Department

PICnetter
posted this on July 15, 2009 06:20 pm

Soapbox has an easy way for you to reach our support department. Simply log into your website administrator and you will find a tab in the main control panel labeled "Support". This feature can help you in the following ways:

  • You have multiple ways of contacting us with our information and links to the support system easily found in the website administrator
  • Any of your staff members can easily contact us without sharing PICnet's contact information
  • If you ever forget our contact information, you can simply log into the administrator to find the same
  • When you have a staff turnover, there is a lesser chance for a gap in communication between you and our support department