These are instructions for changing something like your organization's contact information, slogan, etc., any information that appears on every page on your site. In most cases, these items are displayed on your site as part of a module. Instructions for finding and modifying the appropriate module are included below. In the case that this doesn't work for you, the information you're trying to change might be hard-coded into your site's template; in which case you'll have to contact us to ask for help.

Let's work with the example of an organization address that appears at the bottom of every page on the site.

1. Find out which module is responsible for displaying your address on the bottom of each page. Usually it's something obvious like 'Footer'. But to be thorough (and prevent groping around in the dark), it's much easier to find the module you're looking for when you know the name of the module position it's in. You can filter by position in the Soapbox administrator, and then you'll only have to search through a limited number of modules instead of all the modules on your site.
2. To see all the module positions on your site (or at least on the homepage), type in this string after your URL: "?tp=1"
   http://MYORGANIZATION.nonprofitsoapbox.com/?tp=1
3. When you do that you might see a couple of long boxes across the bottom of your site. One of them will probably be named "footer", but you should probably note any of the positions that look close to where your address displays. 
4. Log into your Soapbox administrator, and view the site's modules: Modules > Site Module
5. Open the 'Select Position' drop down menu on the upper right corner of the list, and choose "footer" position, which is the position you identified from the front end as the most likely position for your address module.
6. Start sleuthing by opening the modules you see listed in that position. Eventually, you'll find your address typed into the WYSIWYG editor box of one of them. 
7. Change your address in the WYSIWYG editor window. In fact, you can even add other things or remove the address all together. This is where you determine what, if anything, shows up in the "footer" position across the site.
8. Hit 'Apply' on the upper right corner. Revisit the front end of your site and to a hard refresh (Control + R) to make sure the changes have taken effect.
   
9. Hit 'Save' when you're done.