Just a reminder:
The PICnet offices, including non-emergency support services, will be closed for the holidays beginning Friday, December 24th through Friday, December 31st. We will resume normal operations on Monday, January 3rd. The Help Desk will be open for ticket submissions, however, non-emergency tickets will not be addressed until week of the 3rd.
If you have a site emergency - your site is down and/or inaccessible from the web - please call the PICnet main number at 202.585.0232 and select option "6".
Thank you so much, and on behalf of all of the PICnet staff, have a happy holiday season.
The PICnet Support Team