NOTICE: PICnet Offices closed for company retreat: September 16 and 17

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Hello from PICnet Support!

This message is just a heads-up that it is time once again for our annual PICnet corporate retreat.  We are going to hide ourselves away for a few days and put our heads together to find lots of ways to make the products and services you rely on even better.

This means that our offices - including Support services - will be closed for a couple of business days.  We will be away from our desks Monday and Tuesday, September 16th and 17th, and on limited hours/staff due to travel Friday the 13th, and Wednesday and Thursday, September 18th and 19th.

But don't worry- we will be back in full force on Friday September 20th, freshly returned with tons of strategies and ideas to help make your Soapbox experience even better.

If you have a site-down emergency, please open a ticket and select the "HELP! My Site Is Down!" option (which alerts our *entire* emergency response team so please use it judiciously).

Friday, Sept 13:  Limited support due to travel
Monday, Sept 16th: Support services closed
Tuesday, Sept 17th: Support services closed
Wednesday, Sept 18th: Limited support due to travel
Thursday, Sept 19th: Limited support due to travel

Thanks so much, and we look forward to returning with even better products and services!

Your PICnet Support Team

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