If you have a site emergency - your site is down and/or inaccessible from the web - please call the PICnet main number at 202.585.0232 and select option "6" or open a ticket and select "Help! My site is down."
Thank you so much, and on behalf of all of the PICnet staff, have a happy holiday season.
The PICnet Support Team
The PICnet offices, including non-emergency support services, will be closed for the holidays beginning Wednesday, December 25th through Wednesday, January 1st. We will resume normal operations on Thursday, January 2nd. The Help Desk will be open for ticket submissions, however, non-emergency tickets will not be addressed until 2nd.