From Monday, October 13 through Thursday, October 16, 2014 many PICnet staff will be attending Salesforce's Dreamforce conference in San Francisco, California. Our help desk will remain open and we will be working to continue to address incoming tickets. However, as we will be on a skeleton staff for the week we ask for your patience as response times will likely be affected.
Join the Hub!
Use your regular Salesforce account and login at https://powerofus.salesforce.com. There you will find lots of great knowledge articles and a variety of community groups including our very own Soapbox Engage group. We will use this area for announcements, discussions, and tips geared especially for Salesforce users and administrators that work with our Engage tools.
And now on to this week's events!
Open Office Hours - every Tuesday from 3:00 pm - 3:30 pm ET
Tuesday, October 7, 2014 at 3:00 pm ET
If you have any questions about the management of your site, have run into any problems you aren't sure how to work around, or want to talk to PICnet's support staff face-to-face about a ticket you have opened, then Office Hours are for you! No registration necessary - just drop in! More info HERE for Tuesday's open office hours.
THERE IS NO SOAPBOX 101: REFRESHER TRAINING, PART 2 THIS WEEK.