By default, any secure Soapbox Engage pages (i.e. any page with payment options on it) will utilize our SSL certificate and as a result will have a URL with the following syntax:
Setting up a custom security certificate for your organization would provide you with a couple of benefits:
- It would enable you to customize your secure URL (i.e. using your own domain https://secure.myorg.org) for the secure pages of your Soapbox Engage site.
- It would ensure that your users’ logged in state can be maintained even on secure pages. This is needed so that when individuals are logged into your site, they don’t get bumped off / logged out when they go to these secure pages. (This applies to Soapbox Engage sites with User Integration enabled only).
- It would ensure that when your users’ go to register for an event or make a donation they do not have to fill in their information again. (This applies to Soapbox Engage sites with User Integration enabled only).
Here are the steps required to get an SSL certificate:
- Notify PICnet the you wish to purchase a SSL certificate so that you can use your organization’s own domain for secure transactions
- Provide PICnet with the follow information so that we may generate a Certificate Signing Request (CSR):
- Email address of the certificate owner:
- Certificate password (choose a random, secure password containing only numbers and letters, 8-16 characters long. (e.g. "85HqImqvyDrD" meets the requirements, but "Star6060" does not):
- The exact domain (CN) the certificate is for (e.g. www.domain.com):
- State / Province / Territory:
- 2 Letter Country Abbreviation (using ISO 3166-1 Format):
- Organization Name:
Summary of Additional Charges
- Approximately $10.00 per month charge to company where you purchase your SSL Certificate
- $30 charge from PICnet for additional hosting configurations
Total Additional Monthly Charges: $40
To move forward with this configuration simply open up a ticket now »
Please note that if you choose not to set up a custom SSL Certificate, your members can still make donations and register for events. However, if you have user integration enabled and your members are logged into the site, they will get logged out of the site when they go to make donations or register for events and will be required to fill in their contact information each time (rather than having it auto-populated based on their member account when they are logged in).