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Why do I receive the error "Permission Create Contracts depends on permission(s): Read Accounts" when configuring permissions?

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When configuring permissions for objects like the Campaign Member object, you might receive one of the following errors:

Permission Create Contracts depends on permission(s): Read Accounts
Permission Delete Contracts depends on permission(s): Read Accounts
Permission Edit Contracts depends on permission(s): Read Accounts
Permission Read Contracts depends on permission(s): Read Accounts

This situation arises when the Accounts or the Contacts object's organization-wide permission is set to "Private".  Since the Account or Contact object is private, Soapbox Mailer doesn't have access to the relative data.  To fix this situation, you'll simply need to create a sharing rule that gives Soapbox Mailer access to these objects.

  1. Go to Setup > Administration Setup > Manage Users > Public Groups
  2. Check to see if you have created a Soapbox Mailer public group yet.  If yes, skip to step #5.  If not, click the New button
  3. On the New Group page, enter the following information

    Label: Soapbox Mailer
    Group Name: Soapbox_Mailer
    Grant Access Using Hierarchies: (checked)
    Search: (select "Users" from the dropdown)
    Available Members -> Selected Members: Under "Available Members", select "Soapbox Mailer Email Tracking Site Guest User" and then click the Add arrow.

  4. Click Save button
  5. Go to Setup > Administration Setup > Security Controls > Sharing Settings
  6. Under the Organization-Wide Defaults section, look for the Account object permissions.  If the Account object has its Default Access listed as "Private", it means that by default, your Account object (and therefore your Contact object when set to "Controlled by Parent" will not be accessible by Soapbox Mailer.  Continue to Step 3.  If it says anything else, you can skip the rest of this troubleshooting.
  7. In the dropdown list next to "Managing sharing settings for:", choose the "Account" object.
  8. On the Account sharing settings page, under the "Account Sharing Rules" section, click the New button.
  9. On the Account Sharing Rule page, enter the following information:

    Label:  Soapbox Mailer Account Sharing
    Rule Name:  Soapbox_Mailer_Account_Sharing
    Rule Type:  Based on record owner
    Account: owned by members of:  Public Groups, All Internal Users
    Share with:  Public Groups, Soapbox Mailer
    Default Account, Contract and Asset Access:  Read-Only
    Contact Access:  Read-Only
  10. Click the Save button
  11. Go to Setup > Build > Develop > Sites
  12. Click on the "Soapbox Mailer Email Tracking" site link
  13. On the Soapbox Mailer Email Tracking site page, click on the Public Access Settings button
  14. On the Soapbox Mailer Email Tracking Profile page, click on the "Object Settings" link
  15. On the Soapbox Mailer Email Tracking Profile page under Object Settings, click on the "Accounts" link
  16. On the Accounts page, click on the Edit button
  17. In edit mode on the Accounts page, under the Object Permissions section, check the checkbox for enabling Read permissions
  18. Click the Save button
  19. Go to Setup > Administration Setup > Security Controls > Sharing Settings
  20. Under the Organization-Wide Defaults section, look for the Contact object permissions.  If the Contact object has its Default Access listed as "Private", it means that by default, your Contact object will not be accessible by Soapbox Mailer.  Continue to next step.  If it says anything else, you can skip the rest of this troubleshooting.
  21. In the dropdown list next to "Managing sharing settings for:", choose the "Contact" object.
  22. On the Contact sharing settings page, under the "Contact Sharing Rules" section, click the New button.
  23. On the Contact Sharing Rule page, enter the following information:Label:  Soapbox Mailer Contact Sharing

    Rule Name:  Soapbox_Mailer_Contact_Sharing
    Rule Type:  Based on record owner
    Contact: owned by members of:  Public Groups, All Internal Users
    Share with:  Public Groups, Soapbox Mailer
    Contact Access:  Read-Only
    Click the Save button
  24. Go back to the process of configuring your Soapbox Mailer object permissions, and continue on your way

Happy emailing!

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