Enabling State and Country Picklists in Soapbox Donations for Salesforce integration

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Soapbox Donations supports the enabling of State and Country Picklists in Salesforce. Currently, it is the only app in the Soapbox Engage suite that writes to Salesforce that does so. Actions, Petitions, Events, Forms and Shop do not support State and Country Picklists in Salesforce. Directories and the User Integration feature can both be used with State and Country Picklists enabled in Salesforce.

If you wish to enable State and Country Picklists in Salesforce and you use only the Donations app, follow the process outlined by Salesforce. Once done, login to Soapbox to update its settings as follows:

  1. Open the Configuration for the Donations app
  2. Click the Integrations tab
  3. For Salesforce State and Country Picklist Enablement, select Yes
  4. Click Save
  5. Clear your cache
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