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Variables available for Email Text message body to administrators and staff

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In Soapbox Donations, you have the ability to create and automatically send a confirmation email to administrators and staff. This email is distinct from that sent to the donor, though staff can be cc'd or bcc'd on that email as well. In this email, you can include a number of variables, or merge fields, related to the payment, including admin-only variables not available for the donor version of the email.

Admin-only Variables:

  • {CreditCardExpMonth}: Expiration month of credit card shown as MM
    Available for payments processed by Authorize.net, Braintree not using hosted fields, CyberSource, iATS, or PayPal Website Payments Pro
    Not available for payments processed by TouchNet, PayPal Standard, or Braintree when hosted fields are enabled
  • {CreditCardExpYear}: Expiration year of credit card shown as YYYY
    Available for payments processed by Authorize.net, Braintree not using hosted fields, CyberSource, iATS, or PayPal Website Payments Pro
    Not available for payments processed by TouchNet, PayPal Standard, or Braintree when hosted fields are enabled
  • {CreditCardLastFourDigits}: Last four digits of credit card shown as XXXX
    Available for payments processed by Authorize.net, Braintree not using hosted fields, CyberSource, iATS, or PayPal Website Payments Pro
    Not available for payments processed by TouchNet, PayPal Standard, or Braintree when hosted fields are enabled
  • {DonationsFormId}: Id of Donation form used to process payment
    Available for all payments
  • {DonationsFormTitle}: Title of Donation form used to process payment
    Available for all payments
  • {DonationsTransactionId}: Soapbox Donation Transaction Id shown in right column of Donations > Transactions
    Available for all payments
  • {SalesforceLeadId}: Salesforce Record Id for Lead created for transaction
    Available for payments processed by Authorize.net, Braintree, CyberSource, iATS, or PayPal Website Payments Pro when Salesforce integration is enabled
    Not available for payments processed by TouchNet or PayPal Standard
  • {SubscriptionId}: Subscription Id for assigned by payment processor monthly donation
    Available for initial monthly payments processed by Authorize.net, Braintree, CyberSource, iATS, or PayPal Website Payments Pro
    Not available for initial monthly payments processed by TouchNet or PayPal Standard and does not apply to one-time payments with any processor
  • {TransactionId}: Transaction Id assigned by payment processor for transaction
    Available for one-time payments processed by Authorize.net, Braintree, CyberSource, iATS, or PayPal Website Payments Pro and initial monthly payments processed by Braintree or iATS
    Not available for one-time payments processed by TouchNet or PayPal Standard or initial monthly payments processed by Authorize.net, CyberSource, or PayPal Websites Payments Pro

Contact Information variables:

  • {name}: Full name from Contact Information section
  • {DonorFirstName}: First name only
  • {DonorLastName}: Last name only
  • {DonorEmailAddress}
  • {DonorPhone}
  • {DonorOrganization}
  • {CustomField1}
  • {CustomField2}
  • {CustomField3}
  • {CustomField4}
  • {AnonymousDonation}: “Yes” or “No”
  • {NewsletterSignUp}: “Yes” or “No”

Payment Amount variables:

  • {amount}: Transaction amount; does not include currency symbol
  • {frequency}: “one-time” or “monthly”

Dedication variables:

  • {TributeType}: “in honor of” or “in memory of”
  • {TributeNotificationType}: “No notification,” “Notify by email,” or “Notify by mail”
  • {TributeName}
  • {TributeNotificationFirstName}
  • {TributeNotificationLastName}
  • {TributeNotificationEmail}
  • {TributeNotificationMailingAddress}
  • {TributeNotificationMailingCity}
  • {TributeNotificationMailingState}
  • {TributeNotificationMailingZipCode}
  • {TributeNotificationMailingCountry}
  • {TributeNotificationMessage}

Billing variables:

  • {BillingFirstName}
  • {BillingLastName}
  • {BillingStreetAddress}
  • {BillingCity}
  • {BillingState}
  • {BillingPostalCode}
  • {BillingCountry}

General variables:

  • {description}: Transaction Description set in form
  • {TODAY}: Must be capitalized; renders in the format MM/DD/YYYY
  • {NOW}: Must be capitalized; renders in the format MM/DD/YYYY
  • {TOMORROW}: Must be capitalized; renders in the format MM/DD/YYYY
  • {YESTERDAY}: Must be capitalized; renders in the format MM/DD/YYYY
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