The Soapbox offices, including non-emergency support services, will be closed for the holidays beginning Friday, December 25th through Friday, January 1st. We will resume normal operations on Monday, January 4th. The Soapbox Support Center will be open for ticket submissions, however, non-emergency tickets will not be addressed until the 4th.
If you have a site emergency - your site is down and/or inaccessible from the web - you can open a ticket at http://support.picnet.net and select "Help! My site is down." Our emergency support team will be alerted and we will respond to you shortly thereafter.
Thank you so much, and on behalf of all of the Soapbox staff, have a happy holiday season.
The Soapbox Support Team