PICnet Offices, including Support, will me closed on Monday, May 27th in observance of the holiday.  If you are having problems with your website, please leave a ticket at http://support.picnet.net and I will look forward to assisting you when we return on Tuesday.
If your site is down, please make sure you check the "Help - My Site I Down!" checkbox to alert our emergency response team.

Thank you, and enjoy the holiday.

Brad and you support team

Open Office Hours - every Tuesday from 3:00 pm - 3:30 pm ET 

Tuesday, May 21, 2013 at 3:00 pm ET

If you have any questions about the management of your site, have run into any problems you aren't sure how to work around, or want to talk to PICnet's support staff face-to-face about a ticket you have opened, then Office Hours are for you! 

Sign up HERE for Tuesday's office hours.

Soapbox 101: Managing Events with Soapbox Events

Thursday, May 23, 2013 at 1:00 pm ET

Events. You got 'em. You want to show 'em on your website so people will come and support your non-profit's work. You can't achieve your mission alone, now can you? You need other's heads and hands and feet - whether it's through attending a fundraiser, a class, a board meeting, a volunteer day, or any other event your organization is putting on.

Join this webinar to learn more about using Soapbox Events to manage events seamlessly as part of your website. Display events as an interactive calendar or a list. Show past events. Offer a variety of ticket types, including early bird options available only during predefined date periods. Map the venue location and provide directions to it with Google Maps integrations. Use PayPal Website Payments Pro, Braintree or Authorize.net to process payments. And integrate registrations information in real-time with a Salesforce instance.

RSVP here for the training. 

We'll be back next week for more great FREE events!

We're back in the full swing of things this week after our awesome Soapbox User Summit last Wednesday.

Open Office Hours - every Tuesday from 3:00 pm - 3:30 pm ET 

Tuesday, May 14, 2013 at 3:00 pm ET

If you have any questions about the management of your site, have run into any problems you aren't sure how to work around, or want to talk to PICnet's support staff face-to-face about a ticket you have opened, then Office Hours are for you! 

Sign up HERE for Tuesday's open office hours.

Soapbox 101: Integrating Your Website with Salesforce

Thursday, May 16, 2013 at 1:00 pm ET

The kind folks over at the Salesforce.com Foundation generously donate Salesforce.com Customer Relationship Management (CRM) implementations to qualified nonprofits, with thousands of social change organizations already making use of this service.

To help organizations take further advantage of this offer, we have developed powerful, flexible, and easy to use connectors between Soapbox and Saleforce.com. This includes integrations for those using Non-Profit Soapbox for their website and those on other website platforms wishing to integrate with a Salesforce account using our Soapbox Engage service.

This webinar will provide an overview of the possibilities for integration, including:

• Collect donations on your Soapbox site and record them directly in Salesforce.com
• Take event registrations on your Soapbox site and record them directly in Salesforce.com
• Easily build forms which submit data from visitors directly to any single object in Salesforce.com - ideal for petitions, surveys, applications and other uses!
• Allow visitors to include documents and images with their form submissions
• Filter and display data from any single object in Salesforce.com
• Allow visitors to search data in any single object in Salesforce.com - great for creating a searchable member directory or dozens of possibilities!
• Connect website user accounts with Salesforce.com Contact records - perfect for membership organizations!
• Allow logged in users to edit their own Contact information to save you the hassle and staff overhead
• Display user-specific information to logged in users - an excellent way to share donation history, previous dues payments, event attendance, petition signings or other data specific to an individual

Hello from PICnet Support!

As you know, we are always working to make our Soapbox products - and your experience using them - the absolute best that they can be!  And doing that requires us to take a break from time to time to connect with ourselves as a team, and with our clients.

Tomorrow, Tuesday May 7th we are gathering all of the PICnet staff together in our home office in Washington DC for a wonderful day of planning, strategizing, road mapping, and overall brainstorming on how we can make PICnet and Soapbox even better than it already is.

And on Wednesday, we are hosting our annual Soapbox User Summit, where we will be welcoming our clients from all over the country to come together in Washington DC to learn, share and network.  This is a great way to find out how other Soapbox clients are using our tools to positively effect our world, and to share your own successful strategies!

Because of these two incredibly important events, PICnet offices will be closed on Tuesday and Wednesday, and this will include Support services.  We will be back on Thursday of course, raring to go and excited to assist you with your tickets!

Thank you and I hope to see you on Wednesday for the Soapbox User Summit!

The PICnet Support Team