Boost recurring donations this giving season with the new upsell prompt!Learn How >>

Notice of scheduled maintenance window - August 31, 2024

updated

We have a scheduled maintenance window for the Soapbox Engage platform. To minimize any impact, we have scheduled this maintenance outside normal business hours.

Maintenance window: Saturday, August 31, 2024 from 6am - 10am ET

We will share additional details leading up to and during the maintenance window on the Soapbox Network Status channel of the Soapbox Support Center. You can subscribe to all updates in this channel by opening this page, clicking Follow in the upper right of the page, and selecting "New articles and comments" in the drop down.

Thank you for your patience as we conduct this maintenance to improve your Soapbox Engage experience.  If you have any questions, please don’t hesitate to open a support ticket.

Sincerely,

Tim Forbes

VP of Products and Client Success

Have more questions? Submit a request
  • 0
    Avatar
    Tim Forbes

    As a reminder, an upcoming maintenance window for Soapbox is scheduled as follows:

    Maintenance window: Saturday, August 31, 2024 from 6am - 10am ET

    Public and administrator pages may be unavailable or slow during this period.

    To receive email updates during the maintenance window as well as any other posts regarding Soapbox server status, open this page, click Follow in the upper right of the page, and select "New articles and comments" in the drop down.

    As always, thank you for your patience as we conduct this maintenance to improve your Soapbox Engage experience.

    Sincerely,

    Tim Forbes

    VP of Products and Client Success

  • 0
    Avatar
    Tim Forbes

    10 Minute Warning - Soapbox Engage maintenance 

    Availability
    Both public-facing front-end and administrator back-end pages will be unavailable during this maintenance.

    Planned Start Time
    6:00 AM ET, August 31, 2024

    Planned End Time
    10:00 AM ET, August 31, 2024

  • 0
    Avatar
    Tim Forbes

    In Progress - Soapbox Engage maintenance 

    Availability
    Both public-facing front-end and administrator back-end pages will be unavailable during this maintenance.

    Actual Start Time
    6:00 AM ET, August 31, 2024

    Planned End Time
    10:00 AM ET, August 31, 2024

  • 0
    Avatar
    Tim Forbes

    Extension - Soapbox Engage maintenance 

    Availability
    Both public-facing front-end and administrator back-end pages will be unavailable during this maintenance.

    Actual Start Time
    6:00 AM ET, August 31, 2024

    Updated Planned End Time
    Noon ET, August 31, 2024

  • 0
    Avatar
    Tim Forbes

    Completion - Soapbox Engage maintenance 

    Availability
    Both public-facing front-end and administrator back-end pages are now available.  If you experience any issues, please contact our support team by submitting a ticket.

    Actual Start Time
    6:00 AM ET, August 31, 2024

    Actual End Time
    11:52 AM ET, August 31, 2024

Article is closed for comments.