Boost recurring donations this giving season with the new upsell prompt!We want to empower you to work toward achieving your organization's goals by giving you as much control over your website's content as possible. But that doesn't do you much good if you don't know how to manage the content on your site!
Maybe you are new to your organization, or have just been given responsibilities that include managing your website. Or, maybe you are an old hand but need some refresher information.
To help you out, we offer a bunch of options for getting you up to speed, and running in green meadows of website-management happiness. Here we give you our list of training and education options. We are sure you will find one - or more than one! - that will suit your particular needs, budget and schedule.
Our extensive knowledge base:
We have an extensive Knowledge base with dozens of articles on using Soapbox. These articles were written by our staff and provide info specific to our products. You can view them at your leisure and spend as much time as you want with them. Most of what you will need to know can be found here.
You can find the Knowledge base here: http://support.picnet.net/categories/7084-Solutions-for-Soapbox-2
Price - Free
Free Webinar Trainings:
We offer Soapbox 101 trainings in two parts in a webinar format on the first and second Thursday of every month. You can find and register for upcoming sessions here: http://www.soapboxengage.com/events/
Look for Soapbox 101 Refresher Training - Part 1 and Soapbox 101 Refresher Training - Part 2.
Price - Free
Open Office Hours:
We also offer Open Office Hours. These are drop-in sessions done via GoToMeeting every Tuesday from 3:00-3:30pm eastern. At this time one of our crack support staff make themselves available to answer questions, demonstrate things you may be having trouble with, or show you how to do things you are trying to do.
https://www2.gotomeeting.com/join/747244922
Price- Free
Private Online Training Sessions:
We also offer a 2 hour training session that is personalized with one of our project managers either virtually (phone + screensharing) or in our office at 1605 Connecticut Ave, NW, 3FL Washington, DC 20009.
If you are interested in scheduling a training, please open a ticket requesting a session at http://support.picnet.net
Price - $199
Private On-site Training Session:
We offer on-site trainings where we come to your office and do the training in person for as long as you would like.
If you are interested in scheduling a training, please open a ticket requesting a session at http://support.picnet.net
Price - $140 per hour (we charge for our commute time as well)
* In-person trainings outside a 20 mile radius of our office requires Customized Private Training with minimum of 4 hours of training