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Creating a silent post URL with to receive recurring payment notifications


If you are using the Donations app to accept recurring donations using as your payment gateway, you can have notification of the subsequent monthly transactions sent to Soapbox to be stored in the Donations > Transactions. If you have Salesforce integration enabled, this will also create a record in Salesforce for the subsequent transaction.

In order to enable this functionality, you'll need to create a silent post URL within that will instruct to update Soapbox whenever a subsequent monthly transaction is processed for an ongoing recurring donation. To do so:

  1. Login to
  2. Click Accounts > Settings in the left column navigation
  3. Under Transaction Format Settings, click Silent Post URL
  4. For URL, enter the following, replacing {myaccountprefix} with the prefix of your Soapbox site:


    If your Soapbox site uses a custom URL with a custom SSL certificate, you may enter the following, replacing {} with your Soapbox site URL:


  5. Click Submit

Once this silent post URL is in place, notification will be sent to Soapbox whenever a subsequent payment is made on both existing and future recurring donations in Records added to the Donations > Transactions view will have a Payment Occurrence of “Subsequent recurring."

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