Boost recurring donations this giving season with the new upsell prompt!Learn How >>

Why do supporters receive the error "Client error: `GET http://clerk.house.gov/member_info/mem_contact_info.aspx?statdis=XXX` resulted in a `404 Not Found` response"?

updated

There is a known error in the Actions app. When the Who Can Act > Supporter Filter parameter is set to "Everyone in the United States" and a Custom Target is selected on the Action tab, the following error is shown to a supporter when attempting to submit the initial step for the Action:

Client error: `GET http://clerk.house.gov/member_info/mem_contact_info.aspx?statdis=CA34` resulted in a `404 Not Found` response

We are currently working to resolve this issue. In the meantime, you have a couple of options:

  1. Switch the Who Can Act > Supporter Filter parameter to Everyone. This will skip the initial form altogether with the appeal and the full form appearing at the same time; or
  2. Switch the Who Can Act > Supporter Filter parameter to Supporters in specific U.S Congressional District(s) and select all districts to include - or only a subset of your choosing. This will present the address form first on the appeal page and then show the full form after successful submission of the address by the visitor.
Have more questions? Submit a request
Article is closed for comments.