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I've added or removed a value from a picklist in Salesforce, but I'm not seeing it in my form on Soapbox

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Soapbox caches the values of picklists so it doesn't have to run a query every time a page with a picklist is loaded.

The downside of this, is that sometimes you can make a change on the Saleforce side by adding or removing a Picklist value - and you won't see it on the Soapbox side right away.

To ensure the picklist values are fully up-to-date with changes made in Salesforce, follow these steps, checking the front-end of the site to confirm if the picklist has been updated after each step:

  1. Clear your site's cache
  2.  If that doesn't work, then:
    1. Open the form with the picklist and open the edit view of the custom picklist field;
    2. Save the custom picklist field. You do not need to make changes to the picklist field other than clicking the Save button.
  3. If that doesn't work, then:
    1. Open the form with the picklist and open the edit view of the custom picklist field;
    2. Make note of all of the settings for the custom picklist field and close the edit view;
    3. Delete the custom picklist field;
    4. Add the custom field back as it was, replicating all the settings noted above.

One of the above steps should get your custom picklist field appearing as expected.

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