Boost recurring donations this giving season with the upsell prompt!During a paddle raise, spotters on the floor need to record who raised a paddle at each giving level, fast, in a dark room. Spotter Mode is built for exactly that: a big keypad, one level at a time, and an undo.
To open Spotter Mode:
- Tap Auctions in the app.
- Tap the auction you are working.
- Tap Paddle Raise Spotter Mode.
The screen shows the Current Level you are capturing at. Everything a spotter adds is recorded against that level until it changes.
Capturing a commitment by paddle number
- Confirm the Current Level matches the level the auctioneer is calling.
- Tap the paddle display to open the keypad.
- Tap the paddle number the guest is holding up.
- Tap Add Commitment.
A confirmation names the paddle and the bidder so the spotter can check they captured the right person before moving on.
Capturing by name
If a guest raises a hand without a paddle, tap Search by Name, enter a first or last name, choose the bidder from the results, and tap Add Commitment.
To go back to the keypad, tap Search by Paddle.
Changing level
When the auctioneer moves to a new level, tap Change Level and choose the new giving level from Select Giving Level. Everything captured after that is recorded at the new level.
Important: Change the level as the auctioneer changes it. Commitments are recorded against whatever level is showing at the moment they are added, and a level left behind quietly records gifts at the wrong amount.
Duplicates and mistakes
- A paddle already captured at the current level is marked Already Added, so two spotters catching the same raise do not record it twice.
- Tap Undo on the confirmation to remove the entry that was just added.
- My Entries lists everything this spotter has captured, most recent first.
What happens to a captured commitment
Commitments captured by a spotter are marked Pending review and are not yet in the room total. They are reviewed and confirmed in the paddle raise console in the administrator before they count. This is deliberate: a mis-keyed paddle number in a dark room should not move the number on the screen behind the auctioneer.
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