Enable Single Sign-On for Soapbox Portal Users

Summary

With a recent update, Soapbox’s front-end portal service is even more flexible and powerful. Now, Soapbox administrators can choose to enable a seamlessly integrated front-end login experience with identity providers like Salesforce, Okta and more using the Security Assertion Markup Language (SAML) protocol.

This single sign-on (SSO) experience dramatically simplifies the front-end user experience by allowing users to login to Soapbox with their credentials from the selected identity provider.

As an example, if your organization uses Salesforce Experience Cloud to engage with members, you can choose to extend your members' logged in experience through the power of Soapbox’s online engagement apps by offering a unified login experience where all your members need is their Experience Cloud credentials to gain access to all that Soapbox has to offer.

Happy Soapboxing!

Highlights

1. Allow users to login to Soapbox using Salesforce credentials

2. Allow users to login to Soapbox using Okta credentials

3. Add support for Google login on login views

4. Create a new Soapbox Engage portal user upon initial SAML front-end authentication

How-to Articles

1. Viewing and managing Single Sign-On settings in the administrator

2. Enabling Single Sign-On with Salesforce for administrator access

3. Enabling Single Sign-On with Salesforce for front-end access

4. Enabling Single Sign-On with Okta for administrator access