Announcements and Overview
Announcements
- ★ Soapbox Support closed in observance of the US Presidents' Day holiday on Monday, Feb 17th
- Soapbox Support closed in observance of the of the US Martin Luther King Jr. Day holiday on Monday, Jan 20th
- Soapbox Holiday Schedule - Closed December 25th through January 1st
- Soapbox Support closed in observance of the U.S. Thanksgiving holiday on Thursday and Friday, Nov 28 and 29
- Soapbox Support closed in observance of the of the US Veterans Day holiday on Monday, Nov 11
- Soapbox Support closed in observance of the of the US Columbus Day holiday on Monday, Oct 14th
Soapbox Engage and CMS Updates
- Easier and More Efficient Donations with Billing Address Autocomplete
- Braintree Integration Upgraded Ahead of Changes to their Services
- Embedded Video Support Added to Peer-to-Peer Fundraising Teams Plus More Donations Enhancements
- Team Fundraising Added to Peer-to-Peer Donations in Soapbox - and More!
- Transaction management tools, Actions, and Events updates - with Teams peer-to-peer fundraising coming soon!
- Enhancements to peer-to-peer Donations functionality, Stripe upgrades, Soapbox Lightning improvements, and a new Events confirmation email template
Soapbox Network Status
- ★ Notice of scheduled maintenance window - January 15th, 2020
- Notice of scheduled maintenance window - November 9, 2019
- Notice of scheduled maintenance window - October 27, 2019
- Notice of scheduled maintenance window - October 20, 2019
- Notice of scheduled maintenance window - May 31, 2018 and June 2, 2018
- Notice of scheduled maintenance window - January 6, 2018
Your Soapbox Support Team
Soapbox Release Notes
- Soapbox 2.10.512 Release Notes - Released 3/2/2020
- Soapbox 2.10.510 Release Notes - Released 2/21/2020
- Soapbox 2.10.509 Release Notes - Released 2/18/2020
- Soapbox 2.10.508 Release Notes - Released 2/13/2020
- Soapbox 2.10.507 Release Notes - Released 2/6/2020
- Soapbox 2.10.506 Release Notes - Released 2/4/2020
Welcome to Soapbox Support Center!
Billing
- Soapbox Mailer billing process
- Soapbox Engage billing process
- Requesting past invoices and receipts
- Updating credit card on file for billing
- Soapbox Mailer current pricing
- Soapbox Engage current pricing