Announcements and Overview
Announcements
- ★ Soapbox Support closed in observance of the of the US Martin Luther King Jr. Day holiday on Monday, Jan 20th
- Soapbox Holiday Schedule - Closed December 25th through January 1st
- Soapbox Support closed in observance of the U.S. Thanksgiving holiday on Thursday and Friday, Nov 28 and 29
- Soapbox Support closed in observance of the of the US Veterans Day holiday on Monday, Nov 11
- Soapbox Support closed in observance of the of the US Columbus Day holiday on Monday, Oct 14th
- Soapbox Support closed in observance of the holiday on Monday, Sept 2nd
Soapbox Engage and CMS Updates
- Transaction management tools, Actions, and Events updates - with Teams peer-to-peer fundraising coming soon!
- Enhancements to peer-to-peer Donations functionality, Stripe upgrades, Soapbox Lightning improvements, and a new Events confirmation email template
- Soapbox Lightning admin experience is LIVE! [UPDATED WITH VIDEO TOUR]
- Simplifying adding events to a registrant's calendar and more
- Donations app upgrades reduce spam, boost peer-to-peer functionality, and prepare it to send data to Microsoft Dynamics 365
- Stripe Payments available for the Shop app
Soapbox Network Status
- ★ Notice of scheduled maintenance window - January 15th, 2020
- Notice of scheduled maintenance window - November 9, 2019
- Notice of scheduled maintenance window - October 27, 2019
- Notice of scheduled maintenance window - October 20, 2019
- Notice of scheduled maintenance window - May 31, 2018 and June 2, 2018
- Notice of scheduled maintenance window - January 6, 2018
Your Soapbox Support Team
Soapbox Release Notes
- Soapbox 2.10.495 Release Notes - Released 12/23/2019
- Soapbox 2.10.494 Release Notes - Released 12/20/2019
- Soapbox 2.10.493 Release Notes - Released 12/20/2019
- Soapbox 2.10.492 Release Notes - Released 12/192019
- Soapbox 2.10.491 Release Notes - Released 12/18/2019
- Soapbox 2.10.490 Release Notes - Released 12/16/2019
Welcome to Soapbox Support Center!
Billing
- Soapbox Mailer billing process
- Soapbox Engage billing process
- Requesting past invoices and receipts
- Updating credit card on file for billing
- Soapbox Mailer current pricing
- Soapbox Engage current pricing