Boost recurring donations this giving season with the upsell prompt!Announcements and Overview
Announcements
- Soapbox Engage Support Closed Monday, May 25, 2026 for Memorial Day
- Soapbox Engage Support Closed Monday, February 16, 2026
- Soapbox Engage Support Closed Monday, January 19, 2026
- Soapbox Engage support closed December 25, 2025 - January 1, 2026
- Soapbox Engage Support Closed November 27-28, 2025
- Soapbox Engage Support Closed - November 11, 2025 for Veterans Day
Soapbox Engage and CMS Updates
- Introducing the Front-End Login Toggle Menu Module
- Improved Email Accuracy for Recurring Donation Transactions
- Introducing Auctions: Mobile-First Bidding for Modern Fundraising Events
- Introducing Live Displays for Real-time Fundraising Progress
- Admin Approval for P2P Fundraising Pages
- Expanded Microsoft Dynamics Integration Across Donations and Events
Soapbox Network Status
- Notice of Scheduled Maintenance Window - May 9, 2026
- Connectivity issues due to outage at Cloudflare - November 18, 2025
- Notice of Scheduled Maintenance Window - October 4, 2025
- Notice of Scheduled Maintenance Window - February 9, 2025
- Notice of scheduled maintenance window - August 31, 2024
- Connectivity issues - July 10, 2024
Your Soapbox Support Team
Soapbox Release Notes
- Soapbox 2.10.664 Release Notes - Released 3/16/2021
- Soapbox 2.10.663 Release Notes - Released 3/9/2021
- Soapbox 2.10.662 Release Notes - Released 3/8/2021
- Soapbox 2.10.661 Release Notes - Released 3/3/2021
- Soapbox 2.10.660 Release Notes - Released 2/26/2021
- Soapbox 2.10.659 Release Notes - Released 2/24/2021
Welcome to Soapbox Support Center!
Billing
- Soapbox Mailer billing process
- Soapbox Engage billing process
- Viewing account invoices
- Updating credit card on file for billing
- Soapbox Mailer current pricing
- Soapbox Engage current pricing