Announcements and Overview
Announcements
- ★ Soapbox Support closed in observance of the holiday on Monday, Sept 2nd
- Soapbox Support closed in observance of the holiday on Thursday, July 4th
- Soapbox Support closed in observance of the holiday on Monday, May 27th
- Soapbox Support closed in observance of the holiday on Monday, February 18th
- Soapbox Support closed in observance of the holiday on November 22nd and 23rd
- Soapbox Support closed in observance of the holiday on Monday, November 12th
Soapbox Engage and CMS Updates
- Infinite scroll for searching classes and the ability to override event capacity
- Stripe Payments available for the Events app along with some Events and Shop fixes
- Features, fixes, and security enhancements across the Soapbox platform
- Enhancements to Directories search form and record edit features
- Using the Salesforce geocoding service for zip radius location searches in the Directories app
- Offering invitee-only events with the Events app in Soapbox Engage
Soapbox Network Status
- Notice of scheduled server maintenance at 11 pm ET on 5/31/2018 and 6/2/2018
- Notice of scheduled Soapbox platform maintenance: Saturday, January 6 at 12:01am ET
- Some Soapbox sites currently experiencing intermittent connectivity issues - 10/4/2017
- Warning Affecting *.secure.nonprofitsoapbox.com URLs
- Some Soapbox sites currently experiencing downtime - 3/28/2017
- Some Soapbox sites currently experiencing downtime - 2/13/2017
Your Soapbox Support Team
Soapbox Release Notes
- Soapbox 2.10.458 Release Notes - Released 9/19/2019
- Soapbox 2.10.457 Release Notes - Released 9/19/2019
- Soapbox 2.10.456 Release Notes - Released 9/16/2019
- Soapbox 2.10.455 Release Notes - Released 9/11/2019
- Soapbox 2.10.454 Release Notes - Released 9/6/2019
- Soapbox 2.10.453 Release Notes - Released 9/5/2019
Welcome to Soapbox Support Center!
Billing
- Soapbox Mailer billing process
- Soapbox Engage billing process
- Requesting past invoices and receipts
- Updating credit card on file for billing
- Soapbox Mailer current pricing
- Soapbox Engage current pricing