Announcements and Overview

Announcements

• ★ Soapbox Support will be closed in observance of the US Labor Day holiday on Monday, September 5th.
• ★ Soapbox Support will be closed in observance of the US 4th of July holiday on Monday, July 4th

Soapbox Engage and CMS Updates

• Improved Stripe Integration and Recurring Donation Payment Management
• New Subscriptions View in the Donations app
• Create Custom User Groups for use with Event Tickets
• Massive update to Shop for Variant and Inventory Management
• Use Both Standard and Custom Soapbox Engage Templates on the Same Site
• Enhancements to Double the Donation Integration

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Soapbox Network Status

• Some Soapbox sites currently experiencing intermittent connectivity issues - 12/11/2021
• Notice of scheduled maintenance window - January 15th, 2020
• Notice of scheduled maintenance window - November 9, 2019
• Notice of scheduled maintenance window - October 27, 2019
• Notice of scheduled maintenance window - October 20, 2019
• Notice of scheduled maintenance window - May 31, 2018 and June 2, 2018

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Your Soapbox Support Team

• Tim Forbes, VP of Products and Client Success
• Brad Grochowski, Director of Support Services

Soapbox Release Notes

• Soapbox 2.10.664 Release Notes - Released 3/16/2021
• Soapbox 2.10.663 Release Notes - Released 3/9/2021
• Soapbox 2.10.662 Release Notes - Released 3/8/2021
• Soapbox 2.10.661 Release Notes - Released 3/3/2021
• Soapbox 2.10.660 Release Notes - Released 2/26/2021
• Soapbox 2.10.659 Release Notes - Released 2/24/2021

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Welcome to Soapbox Support Center!

• Phone Support Services Overview
• Professional Services Overview
• Support Services Overview
• Welcome to the Soapbox Support Center

Billing

• Soapbox Mailer billing process
• Soapbox Engage billing process
• Reviewing past invoices for your Soapbox account
• Updating credit card on file for billing
• Soapbox Mailer current pricing
• Soapbox Engage current pricing

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