Announcements and Overview
Announcements
- ★ Soapbox Support closed in observance of the holiday on November 22nd and 23rd
- ★ Soapbox Support closed in observance of the holiday on Monday, November 12th
- ★ Soapbox Support closed in observance of the holiday on Monday, October 8th
- ★ Soapbox Support closed in observance of holiday on Monday, September 3rd
- ★ Soapbox Events: Week of January 18th
- ★ PICnet Offices Closed for the Holiday, January 18th
Soapbox Engage and CMS Updates
- Easily track conversion rates for your Donation forms to improve your online fundraising efforts
- Soapbox Engage integrates with Double the Donation's 360MatchPro
- Membership organizations will love their new ability to create unique codes for Predefined Amounts in the Donations app
- Vast array of upgrades to Soapbox to usher in the first few weeks of the year
- Add Salesforce fields to an Event's reservation form to capture exactly the data you need from your registrant
- Enhanced transaction filtering and the ability to designate a transaction as fraud
Soapbox Network Status
- Notice of scheduled server maintenance at 11 pm ET on 5/31/2018 and 6/2/2018
- Notice of scheduled Soapbox platform maintenance: Saturday, January 6 at 12:01am ET
- Some Soapbox sites currently experiencing intermittent connectivity issues - 10/4/2017
- Warning Affecting *.secure.nonprofitsoapbox.com URLs
- Some Soapbox sites currently experiencing downtime - 3/28/2017
- Some Soapbox sites currently experiencing downtime - 2/13/2017
Your Soapbox Support Team
Soapbox Release Notes
- Soapbox 2.10.374 Release Notes - Released 3/13/2019
- Soapbox 2.10.373 Release Notes - Released 3/8/2019
- Soapbox 2.10.369 Release Notes - Released 2/25/2019
- Soapbox 2.10.365 Release Notes - Released 2/13/2019
- Soapbox 2.10.364 Release Notes - Released 2/12/2019
- Soapbox 2.10.363 Release Notes - Released 2/8/2019
Welcome to Soapbox Support Center!
Billing
- Soapbox Mailer billing process
- Soapbox Engage billing process
- Requesting past invoices and receipts
- Updating credit card on file for billing
- Soapbox Mailer current pricing
- Soapbox Engage current pricing