Announcements and Overview
Announcements
- ★ Soapbox Support closed in observance of the of the US Memorial Day holiday on Monday, May 25
- ★ Soapbox Support closed in observance of the US Presidents' Day holiday on Monday, Feb 17th
- Soapbox Support closed in observance of the US Independence Day holiday on Friday, July 3, 2020
- Soapbox Support closed in observance of the of the US Martin Luther King Jr. Day holiday on Monday, Jan 20th
- Soapbox Holiday Schedule - Closed December 25th through January 1st
- Soapbox Support closed in observance of the U.S. Thanksgiving holiday on Thursday and Friday, Nov 28 and 29
Soapbox Engage and CMS Updates
- Peer-to-peer enhancements, Stripe improvements, and Strava updates for Donations app
- Shop updates for promo codes, improved user experience, and more
- Strava Integration is First Stride Toward Virtual Activity Peer-to-Peer Fundraising Campaigns in Soapbox
- Support added for posting subsequent payments for recurring donations with Stripe to Soapbox and Salesforce
- Fundraiser avatars, hero images, other peer-to-peer enhancements - and more
- Massive updates to peer-to-peer fundraising and more
Soapbox Network Status
- ★ Notice of scheduled maintenance window - January 15th, 2020
- Notice of scheduled maintenance window - November 9, 2019
- Notice of scheduled maintenance window - October 27, 2019
- Notice of scheduled maintenance window - October 20, 2019
- Notice of scheduled maintenance window - May 31, 2018 and June 2, 2018
- Notice of scheduled maintenance window - January 6, 2018
Your Soapbox Support Team
Soapbox Release Notes
- Soapbox 2.10.569 Release Notes - Released 6/15/2020
- Soapbox 2.10.568 Release Notes - Released 6/15/2020
- Soapbox 2.10.567 Release Notes - Released 6/12/2020
- Soapbox 2.10.566 Release Notes - Released 6/11/2020
- Soapbox 2.10.565 Release Notes - Released 6/9/2020
- Soapbox 2.10.563 Release Notes - Released 6/8/2020
Welcome to Soapbox Support Center!
Billing
- Soapbox Mailer billing process
- Soapbox Engage billing process
- Requesting past invoices and receipts
- Updating credit card on file for billing
- Soapbox Mailer current pricing
- Soapbox Engage current pricing