Boost recurring donations this giving season with the new upsell prompt!Due to an issue with the Non-Profit Soapbox platform, your site may currently be experiencing a period of downtime. Our engineers are currently investigating this issue and we expect full service to be restored shortly.
Apologies for this inconvenience. We will update this post with additional information, as it becomes available.
Best,
Tim Forbes
VP of Products and Marketing
As an update, we are continuing to investigate and resolve the situation with the Soapbox servers. We appreciate your patience as we work to restore full service.
Apologies for this inconvenience. We will continue to update this post with additional information, as it becomes available.
Best,
Tim Forbes
VP of Products and Marketing
As a further update, all emergency staff are continuing to investigate the issue with the Soapbox servers and restore full service as soon as possible.
We'll continue to update this thread, as able. Apologies for the inconvenience and thanks for your patience.
Best,Tim Forbes
VP of Products and Marketing
To provide additional details, our technicians have determined that the current Soapbox outage is due to an attack. All available personnel have been mobilized to respond this situation and are working as diligently as possible to repel the attack and restore normal service.
We will continue to update this thread with more detail. We thank you for your patience.
Best,
Tim Forbes
VP of Products and Marketing
We can confirm that service has been restored to the Soapbox platform and your site. We are continuing to aggressively monitor the situation now and throughout the night, especially due to the nature of the outage. Should additional updates be warranted, we shall post them here.
Thank you again for your patience as we worked to restore normal service.
Best,
Tim Forbes
VP of Products and Marketing