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Viewing attendee information for a Reservation in the Events app


If you have enabled collection of attendee information during the registration process, you can view details for each attendee on the Reservation detail view.

To view attendee information:

  • Open the Reservation detail view that contains the attendee information
  • On the Reservation detail view, scroll down to the Ticket Information section
  • View the following details for each ticket reserved:
    • Ticket Type
    • Ticket List Price
    • Ticket Price: the price of the ticket after any discounts were applied
    • Fair Market Value: an optional value you can set for a given Ticket Type
    • Ticket Discount Code: this will be populated if the registrant used a discount code that was successfully applied to the ticket
    • Soapbox Ticket Id: unique identifier for each ticket
    • Attendee Information: standard and custom fields on the Event registration Attendee Information form
  • For a full page view of ticket information, including Virtual Meeting Details and attendance for virtual meetings, click the View button in the Action column on the right
  • On the Ticket detail view, you will see the following sections:
    • Ticket Information
    • Standard Fields
    • Salesforce Custom Fields
    • Salesforce Information
    • Microsoft Custom Fields
    • Virtual Meeting Details
    • Attendance
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