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Viewing attendee information for a Reservation in the Events app

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If you have enabled collection of attendee information during the registration process, you can view details for each attendee on the Reservation detail view.

To view attendee information:

  • Open the Reservation detail view that contains the attendee information
  • On the Reservation detail view, scroll down to the Ticket Information section
  • View the following details for each ticket reserved:
    • Ticket Type
    • Ticket List Price
    • Ticket Price: the price of the ticket after any discounts were applied
    • Fair Market Value: an optional value you can set for a given Ticket Type
    • Ticket Discount Code: this will be populated if the registrant used a discount code that was successfully applied to the ticket
    • Soapbox Ticket Id: unique identifier for each ticket
    • Attendee Information: standard and custom fields on the Event registration Attendee Information form
  • For a full page view of ticket information, including Virtual Meeting Details and attendance for virtual meetings, click the View button in the Action column on the right
  • On the Ticket detail view, you will see the following sections:
    • Ticket Information
    • Standard Fields
    • Salesforce Custom Fields
    • Salesforce Information
    • Microsoft Custom Fields
    • Virtual Meeting Details
    • Attendance
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