Events app
Creating and editing Events
- Sharing personalized Zoom Meeting or Webinar links with event participants
- Connecting an event with a Zoom Meeting or Webinar so event attendees are automatically added as Zoom registrants
- Add a Description to a Ticket Type
- Scheduling emails to be sent to event participants
- Showing or hiding tickets based on Begin Sales and Sales Expiration Date values on an individual Event Details page
- Assigning a fair market value to a Ticket Type for an event
Linking to Events on the front end of your site
- Prepopulating Contact Information fields on an Event registration form through a URL parameter
- Creating and customizing the URL and Page Title of an Events page
- Creating URLs with source tracking codes in Soapbox Events
- Overview of source tracking codes for Soapbox Events
- Using the Upcoming Events RSS feed to display a list of upcoming events
- How can I customize the RSS feed from the Events app?
Managing Classes
- Customizing the Confirmation Page shown to orderers for the Classes app Shopping Cart
- Customizing the Confirmation Email sent to orderers for the Classes app Shopping Cart
- Limiting results in the Search Classes view to upcoming events only
- Setting how results are loaded for visitors on the Search Classes view
- Viewing and managing Instructors for the Classes app in the administrator
- Viewing and managing Searches for the Classes app in the administrator
Creating and editing Venues
Viewing Reservations in Soapbox
Creating and editing Hosts
Defining defaults in the Configuration for Events
- Understanding the Standard email template in the Events app
- Setting the default email subject, template, and Custom template body
- Connecting the Events app to your Zoom account
- Setting the default value for showing or hiding tickets based on Begin Sales and Sales Expiration Date values on Event Details pages
- Attaching an ICS file to an event registration email confirmation so registrants can easily add it to their calendar
- Setting the default time zone automatically selected for new events you create
Managing Soapbox Events data within Salesforce
- Why aren't Zoom registration details being saved to Ticket records in Salesforce?
- How can I check-in event attendees on-site the day of the event?
- Saving data to Salesforce for promo codes used for tickets purchased
- Associating an event with a GAU Allocation in the Nonprofit Success Pack
- Editing the Ticket Report button displaying a list of attendees, if your Salesforce instance changes its pod
- Manually Entering An Event Reservation in Salesforce
Troubleshooting the Events app
- Why aren't Zoom registrants being created for attendees of an event in Soapbox?
- Why do I see "List has no rows for assignment to SObject Trigger.sbxe1.sbx_EventsLead" when trying to convert a Lead?
- Why don't I see my Zoom Meeting or Webinar in the Events app Zoom popup on the Integrations tab?
- Why do visitors see "Salesforce Error: Use one of these records?" after registering for an event
- Why do Events app visitors receive "INVALID_FIELD: No such column 'sbx_NumberOfTickets__c'" error message when registering for an event?
- Why do Events app visitors receive "A valid email address is required" error when trying to register for an event?