Events app
Creating and editing Events
- Viewing and managing Events in the administrator
- Setting an event as private in the Events app
- Creating tickets for your event
- Carding attacks and fraudulent testing of credit cards on Events app pages
- Enable QR Codes for Digital Wallet in Events App
- Setting maximum character length for Custom Salesforce Element text area fields on the Contact Information section of an Event registration form
Linking to Events on the front end of your site
- Creating and customizing the URL and Page Title of an Events page
- Prepopulating Contact Information fields on an Event registration form through a URL parameter
- Creating URLs with source tracking codes in Soapbox Events
- Overview of source tracking codes for Soapbox Events
- Using the Upcoming Events RSS feed to display a list of upcoming events
- How can I customize the RSS feed from the Events app?
Managing Classes
- How To Import/Export Classes in the Events App
- Viewing and managing Instructors for the Classes app in the administrator
- Viewing and managing Courses in the administrator
- Viewing and managing Semesters for the Classes app in the administrator
- Viewing and managing Searches for the Classes app in the administrator
- Creating a menu item to display a Search Classes view
Creating and editing Venues
Viewing and editing Reservations in Soapbox
- Viewing and searching Reservation data in the administrator for the Events app
- Viewing attendee information for a Reservation in the Events app
- Editing attendee information for a Reservation in the Events app
- Viewing Last Modified and Last Modified By information for a Ticket in Soapbox
- Viewing Zoom virtual meeting details for attendees in a Reservation in the Events app
- Viewing the status of a Salesforce Lead record created by the Events app
Managing Attendee Self-Service for Events
- Understanding the setup and user experience of the Events ticket self-service feature
- Adding a menu item to display the Event orders for a logged in user
- Selecting the My Event Orders menu item in the Events Configuration
- Customizing the text on the Orders Page and Tickets Page for the My Event Orders views
- Granting edit access to orderers and ticket holders for tickets associated with an Event
- Displaying a Manage My Tickets button on an Event detail view
Creating and editing Hosts
Defining defaults in the Configuration for Events
- Viewing and editing app-wide Configuration settings for Events
- Enabling Household Attendee Registration for logged in users
- Restricting Zoom integration to specific Zoom users
- Editing existing integrations with Zoom to track attendance in Soapbox and Salesforce
- Customizing the Matching Validation Error Message shown to front-end visitors
- Customizing defaults across the Events app for headings, labels, descriptions, tooltips and display of reservation fields
Managing Soapbox Events data within Salesforce
- Why is the Primary Contact field on the Opportunity in the Nonprofit Success Pack different than the orderer?
- What happens when event registration Opportunity records are deleted in Salesforce?
- Where does data collected in the Attendee Info section for an event registration land in Salesforce?
- Where does data collected in the Reservation Info section for an event registration land in Salesforce?
- Configure alternative first name field for Salesforce with the Events app
- Data mapping from Soapbox Events to payment processor and Salesforce
Troubleshooting the Events app
- Missing Sections in Messages Tab for Events App
- Resolving missing events in Events app's upcoming events view
- Event registration and Ticket record creation with Salesforce
- Why do event registrants see a PayPal Standard error when trying to complete their transaction?
- Why do events details page visitors see "0 - INVALID_FIELD: malformed fieldList on retrieve" error?
- Playbook: enable visitors to register for specific instances of a recurring event
Soapbox Events Training Videos
- Training Webinar: Attendee Self-Service with the Soapbox Engage Events app
- Training Webinar: Virtual Events with Zoom and the Soapbox Engage Events app
- Training Webinar: Online Class Registrations with Soapbox Engage
- Training Webinar: Event Management with the Soapbox Engage Events app
- Create an Event
- Customizing your first Events page