Once you have installed your Soapbox Engage for Salesforce packages, you will want to make sure that it matches your organization from a branding standpoint. There are two ways to accomplish this. If your contract includes design services, we will build you a custom template that will skin your Engage site to match your main website. If your contract does not include design services, you can use the Template Designer to customize the site header, font face and background colors.
Either Get Your Site Templated
Did you pay for design services? If so, please open a ticket for a member of our support team and let them know which page on your main site you would like us to use as the skin for your Engage site. Please provide the URL for that page in the support ticket. Open a ticket now »
Or Customize the Standard Design with the Template Designer
You can use the Template Designer in Soapbox Engage to customize the site logo, font face, background colors, and more for your Soapbox Engage pages. You can do this by editing the standard template that comes out-of-the-box with Soapbox or creating an entirely new standard template using the Template Designer.
For details, check out the articles in the Template Designer for Standard Templates section of the Support Center.
Have you customized the standard template or requested to have your site templated?
Please note that our Soapbox Engage service comes with free web-based support. The purpose of this free support is essentially to teach you how to use the tool, or as the saying goes,'teach you how to fish'. Need us to do the fishing for you? Looking for guidance on best practices for your own configuration needs. Want someone else to do some of the implementation process? No problem at all, we're pleased to provide a discounted hourly rate of $120 for any of these professional services as well. Just open up a ticket to let us know what you need and a member of our support team will get you moving in the right direction.