Setting a standard or custom Attendee Information field as Required Before Event for Front-End Attendee Self-Service

If you have created a menu item for front-end logged in users to view their Event orders and granted edit access to tickets for the event, you can set individual fields - either standard Attendee Information fields, custom Salesforce fields, or custom Microsoft fields - as required before the event.

Setting a field as Required Before Event will allow the initial registration to be submitted without requiring a value in the field.

On the My Order detail view shown to logged in users, a status column in the ticket table called Missing Required Info shows whether any field marked as Yes for Required Before Event has no value.

To set a standard field or custom field as Required Before Event:

• Open the event for which you wish to grant edit access
• Click the Attendee Info tab
• In the Standard Fields section, for each field you wish to require to be completed prior to the event, tick the Required Before Event checkbox
• If the event is integrated with Salesforce and you wish to require a field to be completed prior to the event, in the Custom Salesforce Fields section, click the edit icon for the field, tick the Required Before Event checkbox, and click Save
• If the event is integrated with Microsoft Dynamics for Marketing and you wish to require a field to be completed prior to the event, in the Custom Microsoft Dynamics for Marketing Fields section, click the edit icon for the field, tick the Required Before Event checkbox, and click Save
• Click Save