Happy Holidays, and thank you for another wonderful year!
During this bustling season for our community, we understand the demands can be overwhelming. Rest assured, we are committed to assisting and bolstering your endeavors during this crucial period.
In the week bridging Christmas and New Year's, our team will take a moment to cherish time with our families, reflect on a year of significant accomplishments, and recharge. We aim to approach 2024 with renewed energy and enthusiasm, ensuring we're fully prepared for the opportunities ahead.
Our offices, including non-emergency support services, will be closed for the holidays from December 25, 2023, and through January 1, 2024. We will resume normal operations on January 2, 2024. Our support portal will continue to be open for support requests; however, non-emergency requests will be addressed starting January 2, 2024.
Nevertheless, in the event of an emergency where your Soapbox Engage account is offline, please be assured that we remain fully available to assist you promptly! For emergency situations, you can request support by creating a ticket at https://support.picnet.net and selecting "Help! My site is down." Our emergency support team will be alerted and respond quickly.
Thank you so much for a fantastic year. On behalf of our entire team, have a happy holiday season!