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PCI compliance and our commitment to security


We understand the critical importance of maintaining a secure and trustworthy environment for all fundraising, event registration, and other online payment needs. As part of our commitment to ensuring the highest standards of data security and compliance, we emphasize the importance of the Payment Card Industry Data Security Standard (PCI DSS) compliance. This article aims to shed light on the significance of PCI compliance both for our community of users and for us as a service provider, alongside how to request our Attestation of Compliance.

Why PCI compliance matters

PCI DSS is a set of security standards designed to ensure that all companies that accept, process, store, or transmit credit card information maintain a secure environment. This is crucial not just for the security of data but also for maintaining the trust of the donors, participants, members, and customers our community serves. Compliance with these standards helps in protecting against data breaches and fraud, ensuring that sensitive payment card information is secure.

Our clients' role in PCI compliance

As a nonprofit organization leveraging our tools for online fundraising, event registration, and eCommerce, PCI compliance is not just a requirement but a fundamental aspect of the operation's integrity and security.  By ensuring a following of PCI standards in handling payment data, organizations are taking a significant step towards safeguarding constituent information and organizational reputation.

Our software and PCI compliance

We take our responsibility in maintaining a secure platform very seriously. Our software is designed and tested to meet the rigorous requirements of PCI DSS. We're proud to meet the highest level of PCI DSS compliance as a PCI DSS Level 1 service provider.  This continues to represent our dedication to upholding the strongest measures of data security and compliance.

Requesting our Attestation of Compliance

To assist an organization in meeting its PCI compliance requirements, we can provide our Attestation of Compliance (AOC) upon request to our clients.  This document serves as proof of our compliance with PCI DSS, offering our organizations peace of mind in knowing that we prioritize data security at the highest level and have been audited by an external third party.

To request our AOC, please open a support ticket with us in our support portal, and our support team will be glad to assist you.

Have more questions? Submit a request
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