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Network connectivity issues with some Soapbox Engage accounts - April 17, 2024

updated

We are investigating potential Soapbox Engage network connectivity issues. Our engineers are currently investigating, and we will keep the community updated as we have more information to share.

Best,
Tim Forbes
VP of Products

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    Tim Forbes

    Our team continues to investigate the issue. We will offer additional details as they become available. Thank you for your patience.

    Best,
    Tim Forbes
    VP of Products

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    Tim Forbes

    Our engineers are continuing to diagnose the potential Soapbox Engage network connectivity issues. We will continue to update this thread with more details as the become available. Thanks again for your patience.

    Best,
    Tim Forbes
    VP of Products

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    Ryan Ozimek

    During the past 5 hours, network speed has returned to a normal state for all impacted Soapbox Engage accounts.  We're continuing to monitor the situation through the night, and will provide further updates if the situation changes.

    Best,

    Ryan Ozimek

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