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Using Cloudflare to create a CNAME DNS record for your Soapbox Engage account

updated

Soapbox Engage accounts can optionally include a custom domain, which associates a sub-domain with a Soapbox Engage account.  This article outlines how to use Cloudflare to create or edit a CNAME DNS record to associate a sub-domain with a Soapbox Engage account.

Creating a CNAME

  1. Log in to the Cloudflare account.
  2. Select the account that includes the domain to be updated.
  3. In the left navigation, click Websites.
  4. On the Websites page, click the domain to be updated.
  5. In the left navigation, go to DNS > Records.
  6. On the DNS Records page, in the table of DNS records, click the Add Record.
  7. Enter the following values for the new DNS record.
    1. Type = CNAME
    2. Name = (the sub-domain to be used, such as "engage" if the full domain will be "engage.example.org")
    3. Target = connect.soapboxengage.com
  8. Click the Save button.

Editing a CNAME

  1. Log in to the Cloudflare account.
  2. Select the account that includes the domain to be updated.
  3. In the left navigation, click Websites.
  4. On the Websites page, click the domain to be updated.
  5. In the left navigation, go to DNS > Records.
  6. On the DNS Records page, in the table of DNS records, click the Edit link in the row of the existing CNAME record to be edited.
  7. Enter the following values for the new DNS record.
    1. Type = CNAME
    2. Name = (the subdomain to be used, such as "engage" if the full domain will be "engage.example.org")
    3. Target = connect.soapboxengage.com
  8. Click the Save button.
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