Boost recurring donations this giving season with the new upsell prompt!The following should be done manually after installing the Soapbox Petitions for Salesforce managed package and Soapbox Petitions QuickStart for Salesforce unmanaged package:
1. Confirm Lead Status picklist options
In Salesforce Lightning, access the Lead Status field by going to Setup > Object Manager > Lead, clicking Fields & Relationships in the left column, and clicking Lead Status.
In Salesforce Classic, access the Lead Status field by going to Setup > Customize > Leads > Fields and clicking on Lead Status.
Confirm that the following picklist values exist for the field named Lead Status by clicking on the field label and scrolling to the section titled Lead Status Picklist Values. If not, add them by clicking the New button in the Lead Status Picklist Values header and then check the box next to that lead process to associate them with that lead process.
- Open - Not Contacted
- Working - Contacted
- Closed - Converted
- Closed - Not Converted
2. Confirm that the Lead Status picklist option “Closed - Converted” is checked as a “Converted” status
In addition, confirm that the value “Closed - Converted” is checked as a “Converted” status. If it is not, click Edit, check Converted, and Save. If you’re unable to save “Converted” status checkbox (i.e. the page simply refreshes when you try to save it), go to Setup > Customize > Leads > Lead Processes, click on “Soapbox Petitions”, and then ensure that a status with “(Converted)” in it is in the Selected Values column and that the Default option is set to “Open - Not Contacted”.
3. Add the Petition Match Review Needed field to the Soapbox Petition Lead page layout
In Salesforce Lightning, go to Setup > Object Manager > Lead and click Page Layouts in the left column.
In Salesforce Classic, go to Setup > Customize > Leads > Page Layouts.
- Click the Edit link in the row containing the Soapbox Petition Lead Layout
- Drag the Petitions Match Review Needed field from the top panel and onto the page layout, just above the Lead Record Type field
- In some cases you may need to add Lead Record Type field to the page layout as well
- Click the Save button