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Customizing the Confirmation Email sent to orderers for the Classes app Shopping Cart

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With the Classes app, you have the option of enabling a Shopping Cart so registrants can add several classes to their cart and check out once rather than doing so for each class.

To customize the confirmation email sent to the orderer through the shopping cart:

  • Open the Configuration for the Events app
  • Click the Shopping Cart tab
  • Scroll down to the Confirmation Email section
  • For Send Email to User, choose Yes or No
  • For From Email Name, enter the name you wish to appear to the orderer as the sender of the confirmation email
  • For From Email Address, enter the email from which you wish to appear to the orderer as the sender of the confirmation email
  • For Send Copy (CC), enter a comma separated list of email addresses who you wish to receive a carbon copy of the email
  • For Send Blind Copy (CC), enter a comma separated list of email addresses who you wish to receive a blind carbon copy of the email
  • For Email Subject, enter the subject line of this email
  • For Email Text, use the editor to enter the text you wish to appear in the body of the email. You can include images and other elements that will appear if the recipient's email service accepts HTML-formatted emails. You can also include the following variables (or merge fields) in curly brackets that reference details of their registration:
    • {name}: The First Name and Last Name of the orderer, as provided in the Contact Information section of the shopping cart order form
    • {amount}: The amount charged the ticket orderer
    • {paymentstatus}: The status of the payment as "paid" or "invoiced". If the invoice option is not enabled for the shopping cart, this will always be paid.
    • {ordersummary}: The details of the classes and tickets ordered along with prices, discounts, and any applicable personalized webinar links, if a class has Zoom integration enabled.
  • Click Save
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