When Soapbox posts transactions to Microsoft Fundraising and Engagement, it creates a record in the Donation Import table of the solution. This is a table used to onboard data before sending it to the Transaction table.
To trigger the process of creating a Transactions record from a single Donation Import record:
- In the lower left corner of Fundraising and Engagement at the bottom of the navigation panel, click the drop down that shows the various areas of the solution
- Click Gifts
- In the left panel, scroll down to the External Data section
- Click Donation Imports
- In the Donation Imports view, locate the record you wish to process
- Click the Donation Import record you wish to process to open it
- For Status Updated, select "Ready"
- Click Save
To trigger the process for multiple Donation Import records at once:
- In the lower left corner of Fundraising and Engagement at the bottom of the navigation panel, click the drop down that shows the various areas of the solution
- Click Gifts
- In the left panel, scroll down to the External Data section
- Click Donation Imports
- In the Donation Imports view, locate the records you wish to process
- Tick the checkbox to the left of each record you wish to process
- Click Edit
- In the panel that opens on the right, for Status Updated, select "Ready"
- Click Save