Donations app
Creating and editing Soapbox Donation forms
- Displaying payment amount options as radio buttons or touch buttons
- Sending donation notification emails to admins and staff with Donations
- Variables available for Email Text message body to administrators and staff
- Posting subsequent payments for recurring donations to Soapbox
- Can I accept donations in non-US currencies?
- Viewing and managing Donation pages in the administrator
Linking to Donations pages on the front end of your site
- Creating URLs with source tracking codes in Soapbox Donations
- Overview of source tracking codes for Soapbox Donations
- Prepopulating one-time custom donation amount field and other values through a URL parameter
- Creating and customizing the URL and Page Title of a Donation page
- How to link to a Donaton page from your main website when using Soapbox Engage
- Embedding a Donation page into a website
Viewing Transactions in Soapbox
Managing Peer-to-Peer Fundraising
- Enabling peer-to-peer fundraising for a Donation form
- Setting a default photo for a peer-to-peer Donation form
- Showing or hiding the Supporters section on Parent Campaign Page or its Fundraising Pages
- Showing or hiding a comment field for donors to share why they support the cause
- Showing or hiding the payment form on a Parent Campaign Page
- Customizing the Start Fundraising and descriptive text on a Parent Campaign Page
Defining defaults in the Configuration for Donations
Managing Soapbox Donations data within Salesforce
- Can I customize my own naming conventions for Donation records using NPSP Opportunity Names?
- What should I do with future "Pledged" Opportunities if a donor cancels a Recurring Donation?
- Preparing Soapbox and Salesforce to receive subsequent recurring payment notifications for subscriptions created prior to adopting Soapbox
- Why is no Opportunity associated with my converted Lead record for subsequent recurring payments?
- Why does a Soapbox Recurring Donation Payment Lead record require match review?
- Creating Recurring Donation records in the Nonprofit Success Pack for initial recurring donations
Troubleshooting Soapbox Donations
- Why are the Billing Address fields for some donors blank in Salesforce?
- Why is the Primary Contact field on the Opportunity in the Nonprofit Success Pack different than the donor?
- Why are donations being created as incomplete Leads with the default record type?
- Does Soapbox Engage support offline payments?
- Why do I see the error "Salesforce Error: invalid cross reference id" after submitting a Soapbox Donation?
- Confirmation email from Donation was never received
Soapbox Donations Training Videos
