Improvements to process for reposting Donation transactions to Salesforce that failed to initially create a Lead

In the Donations app, if you have Salesforce integration enabled, you have the option to repost transaction records to Salesforce if they failed to successfully create a Lead record when the donation was originally processed. With a recent update to Soapbox, we've enhanced that functionality to cover instances where the failure resulted from your site having incorrect Salesforce credentials or the Salesforce platform being unavailable at the time of initial processing.

To learn more on how to repost Donations to Salesforce, check out our How-To Article below.

Happy Soapboxing

Highlights

1. Improved the process for reporting Donation transactions to Salesforce to include instances where the initial failure resulted from incorrect Salesforce credentials or the Salesforce platform being unavailable

How-To Articles

• Reposting transactions to Salesforce that failed to create a Lead when initially processed