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Ensuring proper rendering of images in Donations app confirmation emails

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With a recent update, it is now simpler to successfully include images in confirmation emails from the Donations app that are sent to donors and administrators. Earlier, depending on a given setting on a site and the method with which an admin added an image to an email, the reference to that image might use a relative URL (e.g, /storage/images/my-image.png) as opposed to the full absolute URL for the site (e.g., https://myorg.secure.nonprofitsoapbox.com/storage/images/my-image.png). This would cause the image to appear in the WYSIWYG editor in the administrator but fail to load for the recipient when the email was sent.

As with an Events release this year, this update to the Donations app causes Soapbox to dynamically add the site URL to any relative URL for an image included in confirmation emails to ensure that it renders for the recipient. This is done in confirmation emails sent to the donor as well as the administrator notification emails - all without you needing to do a thing!

We will continue to push out similar updates over the coming weeks for the emails sent from our other apps as well. We'll post notices of those updates as they go live.

Happy Soapboxing!

Highlights

  • Updated donor confirmation emails to ensure that images render properly for recipients by dynamically adding the site URL to any relative URL for an image
  • Updated administrator confirmation emails to ensure that images render properly for recipients by dynamically adding the site URL to any relative URL for an image
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