Creating product variants for a product in the Shop shopping cart experience

With the Shop app, you can define up to three variant options for a parent product that a visitor selects from when purchasing through the Shop shopping cart.

As an example, a 20th Anniversary T-Shirt might have the following variant options:

1. Colors: Blue, Red, and Green
2. Gender: Men's and Women's
3. Sizes: Small, Medium, Large, and X Large

For each combination of variant options there will be a product variant (for example, "20th Anniversary T-Shirt - Blue Men's Medium").

By creating product variants, you are able to do the following:

1. Manage inventory for individual product variants
2. Set different prices for each product variant
3. Define unique SKUs for each product variant in the Soapbox administrator
4. Upload a unique product image for each product variant
5. Associate each product variant with its own Pricebook Entry in Salesforce
6. Customize the name of the product variant as it appears in the shopping cart order form, order confirmation page, and order confirmation email

Creating variant options and variants

To create product variants:

1. Open the Shop Products Manager.
2. Click New to create a product, or click the Product Name to open an existing product.
3. On the Basics tab, enter or update the relevant product information.
4. For Variants, choose Yes.
5. Click Apply.
6. After the add/edit Product view refreshes, click the Variant Options tab.
7. Click New.
8. For Name, enter the name of the variant option as you wish it to appear to the front-end visitor (for example, Color).
9. For Values, enter the first value for this variant option as it will appear in the variant option drop down to the front-end visitor (for example, Blue).
10. Click Add Additional Value and repeat for each value of this variant option.
11. Click Save.
12. To add another variant option, click New and repeat steps 8 through 11. You may add up to three variant options.
13. When you have added all of your variant options, click Create Variants.
14. Click the Variants tab to review the variants that were created.
15. Click Save.

Note: Variants are created only when you click Create Variants. Adding or saving a variant option on its own does not create variants, so add all of your variant options first and then generate the variants once.

Note: You can click Create Variants more than once. Only variants that do not already exist are added, so existing variants and any pricing, SKU, or inventory values you have set on them are preserved.

Using the example above, clicking Create Variants after adding all three variant options produces the complete set of combinations, such as "20th Anniversary T-Shirt - Blue Men's Medium".

Reviewing variants on the Variants tab

The Variants tab lists every variant created for the product, with the following columns:

• Name — the variant name, made up of the parent product name and the selected variant option values
• Image — the product image for the variant
• Product Code
• Price
• Quantity — the quantity available when inventory tracking is enabled for the variant, or N/A when it is not
• SKU
• Status — In Stock, Out of Stock, Discontinued, or Not Available
• Action — Delete

To edit the default values of any variant, click the variant name to open the edit Variant popup, adjust the values, and click Save.

Related articles

• Deleting Product Variants for a Product
• Removing a value from a product's Variant Option
• Updating the name of a product Variant
• Setting the price for a product Variant
• Updating available quantities on the add/edit Product view of the Shop app