Boost recurring donations this giving season with the new upsell prompt!Shop app
Managing the Shopping Cart experience in the Shop app
- Viewing and managing the Shopping Cart in the administrator
- Enabling the donation option for the Shop shopping cart
- Creating a Search Products view for the Shop shopping cart experience
- Creating a Collections view of Products for the Shop shopping cart experience
- Enabling collection of Shipping Information on the Shop shopping cart order form
- Allow visitor to choose to pick up shippable products ordered in Shop shopping cart experience
Creating and editing Products
- Viewing and managing Products in the administrator
- Creating or editing a product in the Products Manager
- Creating product variants for a product in the Shop shopping cart experience
- Updating available quantities on the add/edit Product view of the Shop app
- Defining the product image for a product Variant
- Setting the SKU for a product Variant
Managing Inventory for the Shop shopping cart experience
- Viewing available inventory for products and product variants on the Shop Inventory view
- Enabling inventory tracking for a product and product variants for the Shop shopping cart experience
- Updating available quantities on the Inventory view of the Shop app
- Viewing a log of inventory changes for a product or product variants
- Do Shop Stores support inventory management?
- Are items in a visitor's shopping cart included when determining inventory availability?
Creating and editing Stores
- Customizing the shipping label and selecting the Pricebook Entry from Salesforce for a Store
- Viewing and managing Shop Stores in the administrator
- Customize Page Intro and Page Outro for a Store in Soapbox Shop
- Adding a product to a Store
- Ordering the products in a Store
- Enable or disable product sort for a Store
Linking to Shop Stores on the front end of your site
- How can I embed a promo code in a store link?
- Create URLs that jump to a specific Product and Category tab on a Store when the page loads
- Creating and customizing the URL and Page Title of a Shop store
- Creating URLs with source tracking codes in Soapbox Shop
- Overview of source tracking codes for Soapbox Shop
- Embedding promo codes in URLs for stores for ease of use
Creating and editing Promo Codes
Creating and editing Categories
Viewing Orders in Soapbox
Defining defaults and app-wide settings in the Configuration for Shop
- Viewing and editing app-wide Configuration settings for Shop
- Creating price-based shipping ranges to apply to shippable products in Stores and the shopping cart
- Configuring exclusions to price-based shipping rates based on country, amount, or logged in user
- Creating handling fee to apply to shippable products in the Shop shopping cart
- Creating sales tax rates for U.S. states to apply to products in the shopping cart
- Enabling State and Country Picklists in the Shop app for Salesforce integration
Managing Soapbox Shop data within Salesforce
- Saving data to Salesforce for promo codes used for products purchased in a Shop Store
- Associating a Shop Store with a GAU Allocation in the Nonprofit Success Pack
- Locating the Salesforce Record Id for a Pricebook Entry of a Product
- What is the data relationship between Soapbox Shop and the Nonprofit Success Pack?
- Creating Products, Price Books, and Price Book Entries in Salesforce to associate with Products in Soapbox
- Data mapping from Soapbox Shop to payment processor and Salesforce
Troubleshooting the Shop app
- Are rejected credit card transactions stored in the Soapbox Engage Shop app or Salesforce?
- Shop confirmation emails are getting marked as spam
- Why was a confirmation email sent but no payment received when using PayPal Standard with Shop?
- Why do I see the error "Salesforce Error: invalid cross reference id" after submitting a Soapbox Shop order?
- Why do I see the error "...CampaignMember: execution of AfterInsert...'udd_HotOrganization' missing" with Soapbox Shop?
- Confirmation email from Shop purchase was never received