Boost recurring donations this giving season with the new upsell prompt!Learn How >>

Setting transaction details sent to payment processor and Salesforce


As an administrator, you are able to set details for the transaction which are not displayed to visitors but sent to both the payment processor and Salesforce, if your site has integration with Salesforce enabled.

To enable your desired options:

  • Open the Soapbox Donation form for which you wish to set details
  • Click the Payment tab

  • For Tax Exempt, choose Use Global Config (if you've set a default in Donations > Configuration), Yes, or No, as appropriate for this payment form
  • For Transaction Description, enter a short description which will be sent to the payment processor (except for Braintree which doesn't capture Transaction Description) and saved to Saleforce. This description is also available as a variable for you to use in the Confirmation Email and Thank You Page text on the Messages tab. NOTE: Setting this, along with a Campaign with which to associate the payment in Salesforce, can be used for internal record keeping or to trigger workflows in Salesforce.
  • Click Save
Have more questions? Submit a request
Article is closed for comments.