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Variables available for Email Text message body to donors

created

In the Donations app, you have the ability to create and automatically send a confirmation email to donors. In this email, you can include a number of variables, or merge fields, related to the payment.

Contact Information variables:

  • {name}: Full name from Contact Information section
  • {DonorFirstName}: First name only
  • {DonorLastName}: Last name only
  • {DonorEmailAddress}
  • {DonorPhone}
  • {DonorOrganization}
  • {CustomField1}
  • {CustomField2}
  • {CustomField3}
  • {CustomField4}
  • {AnonymousDonation}: “Yes” or “No”
  • {NewsletterSignUp}: “Yes” or “No”

Payment Amount variables:

  • {amount}: Transaction amount; does not include currency symbol
  • {frequency}: “one-time”, “monthly”, or "annual"

Dedication variables:

  • {TributeType}: “in honor of” or “in memory of”
  • {TributeNotificationType}: “No notification,” “Notify by email,” or “Notify by mail”
  • {TributeName}
  • {TributeNotificationFirstName}
  • {TributeNotificationLastName}
  • {TributeNotificationEmail}
  • {TributeNotificationMailingAddress}
  • {TributeNotificationMailingCity}
  • {TributeNotificationMailingState}
  • {TributeNotificationMailingZipCode}
  • {TributeNotificationMailingCountry}
  • {TributeNotificationMessage}

Peer-to-Peer Fundraising Page variables:

  • {FundraiserUsername}: Username of the Fundraiser who's Fundraising Page was used to process the donation
  • {FundraiserFirstName}: First name of the Fundraiser who's Fundraising Page was used to process the donation
  • {FundraiserLastName}: Last name of the Fundraiser who's Fundraising Page was used to process the donation
  • {FundraisingPageURL}: URL of the Fundraising Page used to process the donation
  • {FundraisingPageTitle}: Page Title of the Fundraising Page used to process the donation

Billing variables:

  • {BillingFirstName}
  • {BillingLastName}
  • {BillingStreetAddress}
  • {BillingCity}
  • {BillingState}
  • {BillingPostalCode}
  • {BillingCountry}

General variables:

  • {description}: Transaction Description set in form
  • {TODAY}: Must be capitalized; renders in the format MM/DD/YYYY
  • {NOW}: Must be capitalized; renders in the format MM/DD/YYYY
  • {TOMORROW}: Must be capitalized; renders in the format MM/DD/YYYY
  • {YESTERDAY}: Must be capitalized; renders in the format MM/DD/YYYY

Custom Salesforce fields

If you have Salesforce integration enabled and have included custom Salesforce fields on the Donation page, these cannot be included in the confirmation email sent by Soapbox. If you wish to include them in a confirmation email, we recommend that you disable the confirmation email sent from Soapbox and create an automation in Salesforce that will send a confirmation email.

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