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Customizing behavior of Add/Edit Attendee Information button

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If you have enabled the collection of attendee information during the reservation process for an event, you may control the behavior of the attendee form and the Add/Edit Attendee Information button which opens it.

By default, the reservation form will display no attendee form on initial page load, expanding to show a blue Add/Edit Attendee information button only when a visitor selects a number of tickets they intend to reserve. The visitor must then click the Add/Edit Attendee information button to expand the attendee form.

To customize the behavior of the form:

  1. Open the Soapbox Event whose attendee form you wish to customize
  2. Click the Attendee Info tab
  3. For Expand Attendee Info Form, choose "Use Global Config", "On button click", or "On ticket selection"
  4. For Display Attendee Information Button, choose Use Global Config, Yes, or No. NOTE: Do not choose No if you have selected "On button click" or the visitor will be unable to view and complete the attendee form
  5. Click Save
NOTE: If you have set a Minimum Ticket value for a given Ticket Type and chosen to display the attendee form "On ticket selection", the attendee form will be shown on page load since the ticket selection drop down will be automatically populated with the minimum value.

Altering Global Configuration

To alter the Global Configuration for all Soapbox Events:

  1. Go to the Events Manager
  2. Go to Configuration
  3. Click on the Attendee Info tab
  4. For Expand Attendee Info Form, choose "On button click" or "On ticket selection"
  5. For Display Attendee Information Button, choose Yes or No. NOTE: Do not choose No if you have selected "On button click" or the visitor will be unable to view and complete the attendee form
  6. Click Save
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