Problem:
After registering for a Soapbox Event, you see the following error message:
sbxe1.sbx_EventsCampaignMember caused an unexpected exception, contact your administrator: sbxe1.sbx_EventsCampaignMember: execution of AfterInsert caused by: System.DmlException: ConvertLead failed. First exception on row 0; first error: INVALID_STATUS, invalid convertedStatus: Closed - Converted: []: (sbxe1)
Cause:
The issue is likely that your Salesforce instance does not have the necessary values available for the Soapbox Events Registrations Lead Processes. You can confirm this by going to Setup --> Customize --> Leads --> Lead Processes and clicking on Soapbox Events Registrations. If no values are present in the Selected Values list, Leads will not be autoconverted when they are created.
Solution:
To remedy this, add the following to the Selected Values list and click Save:
- Open - Not Contacted
- Working - Contacted
- Closed - Converted
- Closed - Not Converted