Boost recurring donations this giving season with the new upsell prompt!Troubleshooting the Events app
- Why is the title missing from my event detail page?
- Why do I see a "System.QueryException: List has no rows for assignment to SObject" error after registering for an event?
- Help - one of my Event Promo Codes has disappeared!!!
- Why are the custom Salesforce fields not included when I export my registration data from Soapbox
- Why aren't Zoom registrants being created for attendees of an event in Soapbox?
- Why do I see "List has no rows for assignment to SObject Trigger.sbxe1.sbx_EventsLead" when trying to convert a Lead?
- Why don't I see my Zoom Meeting or Webinar in the Events app Zoom popup on the Integrations tab?
- Why do visitors see "Salesforce Error: Use one of these records?" after registering for an event
- Why do Events app visitors receive "INVALID_FIELD: No such column 'sbx_NumberOfTickets__c'" error message when registering for an event?
- Why do Events app visitors receive "A valid email address is required" error when trying to register for an event?
- Are rejected credit card transactions stored in the Soapbox Engage Events app or Salesforce?
- Why don't I see a specific Campaign as an option in the Events Integrations tab?
- Why don't tickets appear on an event's detail page?
- Why do registrants see "A valid email address is required." even though they have entered a valid email address?
- Why are there no quantity options for a ticket in the drop down of the Qty column for a registration form?
- Why do registrants see the error "...List has no rows for assignment to SObject" on the confirmation page?
- Why do I see the error "Salesforce Error: invalid cross reference id" after registering for an event?
- Why do I see the error "...CampaignMember: execution of AfterInsert...'udd_HotOrganization' missing" with Soapbox Events?
- Confirmation email from Event registration was never received
- Why are my images breaking in my Events confirmation emails?
- Why do I see Salesforce State and Country picklist errors on confirmation pages for Soapbox Events?
- Why do I see the error "REQUIRED_FIELD_MISSING, accountId must be specified if contactId is not null" for Soapbox Events?
- Why do my Soapbox Events Opportunities have two Contact Roles?
- Why does my converted Soapbox Event Opportunity have the wrong Record Type?
- Why are there unconverted Soapbox Events Leads that aren't flagged for match review and have no Campaign associated with them?
- Why is data for a custom Attendee Information field not writing to Salesforce?
- Why do I see "entity is deleted" on the confirmation page after registering for an Event?
- Why do I see the error "CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY, rh2.PS_Contact" after submitting an Event registration?
- Why do event registration visitors receive a "UNKNOWN_EXCEPTION" error on the thank you page after a registration?
- Why Does The Calendar Module Refresh The Whole Page When I Advance the Month?