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Why do I see the error "Salesforce Error: invalid cross reference id" after submitting a Soapbox Donation?


If you see the following error message after submitting a donation using a Soapbox Engage Donations app page, the issue is likely that the Campaign assigned to the page is no longer valid or has been deleted.

Salesforce Error: invalid cross reference id

To fix, update the page's assigned Campaign to use a valid Salesforce Campaign.

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