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Confirmation page displays error: Message body empty

updated

If the confirmation page of a form (submitting a donation, registering for an event, signing a petition, purchasing through a Shop store) is displaying the error "Message body empty" it is likely due to the fact that a pipe character (i.e., |) is included in text of your confirmation email.

If your email confirmation text includes this character, replace or remove it and run a test to confirm that this resolves the issue. If not, please open a ticket with details and we'll be happy to investigate!

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