Boost recurring donations this giving season with the new upsell prompt!Troubleshooting Salesforce Integration
- Troubleshooting Marketing User Checkbox for Integration User
- Modifying matching rules for Soapbox Engage apps and Salesforce Contacts
- Access to data in Salesforce after a Soapbox Engage account is closed
- Why do donors see "The users password has expired, you must reset the password before attempting to use these features." error message on a donation confirmation page?
- What is the Stage field value set by Soapbox Engage for a new created Salesforce Opportunity record?
- Why does a Salesforce Account record type set to Organization when a donor did not populate the organization field?
- Fixing error when attempting to assign the Salesforce permission set to the Salesforce Integration User license related to Manage Package Licenses permission
- Why do I see a "List has no rows for assignment to SObject" error after attempting to create a Salesforce Opportunity record?
- Impact of Salesforce API deprecation on Soapbox Engage connector packages
- Why am I seeing "DUPLICATES_DETECTED, Use one of these records?" when creating or converting a Lead?
- Confirmation page displays error: Message body empty
- Why do I see "The users password has expired, you must reset the password before attempting to use these features" error in the Soapbox Engage administrator?
- How do I resolve the error: UNKNOWN_EXCEPTION: Destination URL not reset
- I just received a notice from Salesforce that I must update HTTP & HTTPS Callout Endpoints
- How do I determine my Salesforce pod ID?
- Resolving error "UNSUPPORTED_CLIENT: TLS 1.0 has been disabled in this organization...."
- Why do I see the error "Salesforce Error: invalid cross reference id"?
- Text of confirmation email only displays "Array"
- As a Soapbox user, should I expect issues with the upgrade process for Nonprofit Success Pack Version 3?
- What is the data relationship between Soapbox Engage and the Nonprofit Success Pack?
- Why do I see "Salesforce FIELD_CUSTOM_VALIDATION_EXCEPTION" error on confirmation pages?
- Why do I see "Salesforce Error: sbxs.sbx_SubmitLead: execution of AfterInsert caused by: System.QueryException: List has no rows for assignment to SObject (sbxs)"
- Resolving "INVALID_LOGIN: Invalid username, password, security token; or user locked out." error message
- How do I grant login access to the Soapbox Support Team?
- Making sure "Closed - Converted" is an option in Lead Processes
- Why do I see errors related to Salesforce State and Country picklists on confirmation pages?
- Why am I seeing the error "Record Type is Unavailable"?
- Why am I seeing "REQUEST_LIMIT_EXCEEDED" error messages?
- Why aren't the Close Date and / or Amount fields on an Opportunity record populated properly after a donation?
- Why do I see the error "REQUIRED_FIELD_MISSING, accountId must be specified if contactId is not null"?