Boost recurring donations this giving season with the new upsell prompt!Troubleshooting Salesforce Integration
- Impact of Salesforce API deprecation on Soapbox Engage connector packages
- Why am I seeing "DUPLICATES_DETECTED, Use one of these records?" when creating or converting a Lead?
- Confirmation page displays error: Message body empty
- Why do I see "The users password has expired, you must reset the password before attempting to use these features" error?
- How do I resolve the error: UNKNOWN_EXCEPTION: Destination URL not reset
- I just received a notice from Salesforce that I must update HTTP & HTTPS Callout Endpoints
- How do I determine my Salesforce pod ID?
- Resolving error "UNSUPPORTED_CLIENT: TLS 1.0 has been disabled in this organization...."
- Why do I see the error "Salesforce Error: invalid cross reference id"?
- Text of confirmation email only displays "Array"
- As a Soapbox user, should I expect issues with the upgrade process for Nonprofit Success Pack Version 3?
- What is the data relationship between Soapbox Engage and the Nonprofit Success Pack?
- Why do I see "Salesforce FIELD_CUSTOM_VALIDATION_EXCEPTION" error on confirmation pages?
- Why do I see "Salesforce Error: sbxs.sbx_SubmitLead: execution of AfterInsert caused by: System.QueryException: List has no rows for assignment to SObject (sbxs)"
- Resolving "INVALID SALESFORCE LOGIN: Invalid username, password, security token; or user locked out..." error message
- How do I grant login access to the Soapbox Support Team?
- Making sure "Closed - Converted" is an option in Lead Processes
- Why do I see errors related to Salesforce State and Country picklists on confirmation pages?
- Why am I seeing the error "Record Type is Unavailable"?
- Why am I seeing "REQUEST_LIMIT_EXCEEDED" error messages?
- Why aren't the Close Date and / or Amount fields on an Opportunity record populated properly after a donation?
- Why do I see the error "REQUIRED_FIELD_MISSING, accountId must be specified if contactId is not null"?
- Requesting a Salesforce Nonprofit Success Pack free trial
- Why are there unconverted Leads that aren't flagged for match review and have no Campaign associated with them?
- Why does my converted Opportunity have the wrong Record Type?
- Is Soapbox Engage compatible with Salesforce's new Lightning Experience?
- Why do my Opportunities have two Contact Roles?
- Why do I see "Error describing Salesforce table. Please try again." when logged into the Soapbox administrator?
- Can I alter the text of confirmation emails based on what a user submits in Soapbox Engage app form?
- Why is an email address with a custom top-level domain being rejected when attempting to submit a Soapbox Engage app form?