Boost recurring donations this giving season with the new upsell prompt!Learn How >>

Why don't tickets appear on an event's detail page?


If your Soapbox Engage Events app event is not displaying your ticket options on the details page of your event, here's a little troubleshooting guide to help you solve the problem.

  1. Confirm that the event is published. You can review and alter the published state of an event in the Events Manager or by going to the add/edit Event view in the administrator, clicking on the Edit tab, and viewing the Published parameter in the Detail section.
  2. Confirm that your event allows reservations. You can do this by logging into your Soapbox Engage administrator and going to Events > Event > Reservation Info tab, and confirming that Allow Reservations is set to "Yes".

Have more questions? Submit a request
Article is closed for comments.