Boost recurring donations this giving season with the new upsell prompt!Learn How >>

Allowing registrants to choose to accept, donate, or decline add-ons to a registration

updated

For some events, you may choose to offer add-ons that may be included along with a ticket for which someone registers. These add-ons may include free membership, apparel, food, or other items that are separate from the tickets themselves.

Soapbox allows you the option of enabling a standard field on the order level that allows the registrant to choose to accept, donate or decline these add-ons. You may also set this field to be required.

When enabled, the option selected by the visitor will be saved locally to Soapbox. For sites that integrate with Microsoft Dynamics, the option selected by the visitor will be saved to the Soapbox Engage Events Order record.

To set this feature:

  • Open the event for which you wish to enable this feature
  • Click the Reservation Info tab
  • In the Contact Fields section, for Enable Accept Add-Ons, select No, Yes or Require
  • To customize the label and options in this field, click Customize Headings and Labels at the bottom of the Contact Fields section to open the slider
  • For Accept Add-Ons Label, customize the label of the Accept Add-Ons drop down. If left blank, the system default will be used.
  • For Accept Add-Ons Accept Option, customize the text of the Accept option in the Accept Add-Ons drop down. If left blank, the system default will be used.
  • For Accept Add-Ons Donate Option, customize the text of the Donate option in the Accept Add-Ons drop down. If left blank, the system default will be used.
  • For Accept Add-Ons Decline Option, customize the text of the Decline option in the Accept Add-Ons drop down. If left blank, the system default will be used.
  • For Accept Add-Ons Default, select the value you wish to use as the default
  • Click Save

NOTE: While you can customize the options displayed in the Accept Add-Ons drop down to the visitor, the standard options of Accept, Donate, and Decline will be saved locally to Soapbox and to Microsoft Dynamics.

Have more questions? Submit a request
Article is closed for comments.