This latest release adds the ability to automatically track attendance for Zoom Meeting and Webinar registrants in Soapbox and in Salesforce. Each time a registrant joins or leaves a Zoom Meeting or Webinar that is integrated with an Event in Soapbox, that action can be recorded locally to the Ticket in Soapbox and in Salesforce, if you have enabled this feature.
Additionally, this release adds a new Ticket view to the Soapbox Engage Events app in the administrator. Ticket pages look and function similarly to Order pages, and can be accessed from the Order view. When an admin clicks on a specific “Ticket” (Events > Orders > Tickets), they will see key information about the attendee (such as First Name, Last Name) and event as well as attendance information.
In order to begin tracking Zoom attendance in Soapbox, you’ll need to update your existing integrations with Zoom. To record attendance in Salesforce, you’ll need to update the Soapbox Events for Salesforce managed package to v2.15.
For further details on attendance tracking, view the How-To Articles below.
New Events app Ticket view
Automatically track attendance joins and leaves from Zoom in Events app