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Why am I unable to export Events app orders or tickets?

updated

Soapbox Engage's Events app provides a feature that allows organizations to export all orders or tickets related to their account.  In certain situations, the Events app may not complete the export successfully, and may show an error message.

For these situations, please create a support ticket at https://support.picnet.net with details related to the issue, and our support team will be happy to troubleshoot this with you further.

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