Limiting Ticket Purchase Quantity for Promo Codes

Currently, the Soapbox Engage Events App does not offer the functionality to limit the number of tickets included in a reservation specifically when a promo code is used. However, here is an alternative option:

• Admins can set a maximum quantity of tickets on a per-ticket basis.
  • Note: this setting is independent of whether a promo code is applied or not.
• Setting a Maximum Quantity for a ticket type only allows the front end user to purchase up to that many tickets for a single transaction
  • Example: If Max Number of tickets = 2, then a user can only purchase up to 2 tickets for that ticket type
    • A promo code can be used on top of this but it will not affect the number of tickets allowed for purchase

The steps to do this are:

• Go to your Soapbox Engage Events App > Events > (Specific Event you'd like to apply this to) 
• Under the Edit tab scroll down to Ticket Information and click Edit on the ticket you'd like to apply this to
• Under "Maximum Tickets", type in the maximum number you'd like to allow a user to purchase
• Save